Taking care of our employees is our highest priority as they are the lifeblood of what we accomplish day in and out. With that being said, we have asked for the majority of our staff to stay at home to help contain the spread of COVID-19.
For the near future, our warehouse crew will be processing orders and shipping on a limited schedule. We are working hard to get every order out of the warehouse within 3-4 days.
Our customer service will be back in limited form, beginning April 1st and through the foreseeable future. Please let us know if you have any questions or concerns.
Thank you for your continued support, loyalty and patience. We are committed to providing the best service we can to all of our customers, especially during a time of many unknowns.
We work hard to keep our shipping rates reasonable while ensuring your items are delivered in the most efficient and reliable way possible
Tanner Goods ships orders via UPS, FedEx and USPS. Carrier options vary based on item and destination. You can expect an automatic email with tracking details once your order ships.
For Ground Shipments, Tanner Goods will choose FedEx or USPS as the shipping carrier.
For orders over $200 a signature will be required for the delivery.
Please note that orders will be shipped 48hrs after your order has been processed to accommodate production time.
You may contact email@example.com with your order number if you need to make any changes to your shipping selection. If your order has not shipped, we will do our very best to accommodate all updated requests.
The customer assumes responsibility for additional charges on rejected packages.
We offer FREE Domestic Ground shipping on orders shipped within the continental U.S.
*Promotions pertaining to shipping discounts apply only to the continental US.
Ground shipping times are estimates and arrival dates for these are not guaranteed. Shipping fees are non-refundable.
For 2nd Day and Next Day Air, the fees are based on destination and package weight/dimensions. For accurate shipping prices, load the items of interest into your cart and enter your shipping destination at checkout.
|Ground Shipping||3-5 business days||FREE|
|UPS 2nd Day Air||2 business days||based on dimensional weight|
|UPS Next Day Air||1 business day||based on dimensional weight|
Tanner Goods offers international shipping to over 200 countries. Please check out our stockist page to find retailers in your area if you'd like to avoid international shipping charges.
Please Read: We ship international packages at a flat rate of USD $19.99 via UPS Mail Innovations, a combination of UPS and the destination country’s postal service. This method allows us to offer more accessible international shipping prices to you, however, it provides extremely limited tracking and does not guarantee delivery times.
We have an alternative option provided by UPS called WorldWide Expedited that you can also choose when checking out. This option has a more reliable tracking service as well as guaranteed delivery times, however, this service is provided at a higher cost which is determined once your address is entered at checkout.
Please allow up to 3 weeks for international shipments to be delivered after your order has been processed, depending on destination.
*Shipping time may increase during the holiday season
Tanner Goods offers shipping within the United States, APO & FPO addresses, as well as to over 200 countries internationally. We ask that all customers choose their shipping destinations wisely. UPS and USPS delivery times may vary. Choosing a secure shipping address will help ensure safe arrival of your Tanner Goods order.
Please contact customer service with any questions or concerns.
Tanner Goods does not collect any additional fees beyond checkout at tannergoods.com. Prices listed within our product descriptions are final and we do not charge additional taxes. Customer is responsible for all duties/taxes and customs fees.